COVID-19 Update 7 May 2020

I hope you are staying safe and well and not too stir crazy with the last month of lock down!

After a month of mainly telehealth, I am excited to be able to reopen most clinics to physically see clients in rooms! Kippa-Ring is the main exception.

All the clinic locations are practising infection control guidelines including lots of hand washing and sanitising, physical distancing, frequent cleansing of hard surfaces including desk tops, door handles and other touch points.

So starting next week, clients have the option of physically coming into rooms (which will be lovely for me to catch up with you), continue with Telehealth (telephone or video consults) or home visits.

Here is a summary of options:

Medicare clients

In room consultation or Telehealth (telephone or video consults).

In rooms, the initial consultation fees are higher than the Medicare rebate, but reviews for Pensioners and Health Care Card holders can be bulk billed.

Any Telehealth consultations for Medicare clients are bulkbilled.

New clients will still need to be provided with an Enhanced Primary Care Program Referral form for Individual Allied Health Services under Medicare from your Doctor – if possible ask the Doctor to fax the referral to 3263 8498.

Gold Card Veterans

In room consultation, Telehealth (telephone or video consults) or home visits.  Ideally, home visits conducted in a private area outside your home (patio) is the best way.  I sanitise my hands and equipment before coming into your home environment.

New Gold Card holding Veterans need a D904 referral from your Doctor before the consultation. If possible ask your Doctor to please fax the referral to 3263 8498.

Clients with Private Health Funds

In room consultation, Telehealth (telephone or video consults) or home visits. Most health funds have approved Telehealth up until 30 June 2020. You can choose what consultation suits you best.

NDIS

Participants have the choice of Telehealth, in room or home visit consultations. If you are an NDIS participant, family member, plan manager or support worker with questions, feel free to call me and discuss.

My Health for Life Program

The My Health for Life Program is a group program (now over Zoom) that is a free Qld Health funded program for people over 45 (or women that have had gestational diabetes in the past, or indigenous Australians over 18). If you would like to make lifestyle changes (healthy eating, more exercise, coping better etc) this might be an option to relieve boredom or help reduce feelings of loneliness during this time of isolation. Participants set their own health goals but get the support from the group.  If you would like to see if you are eligible, call me on 0409 628 551 and I can do a quick survey to find out.  The program is for 1 hour each week for 9 weeks with a final follow up 3 months later.

 How to book a Telehealth appointment?

Appointment times are between 8am to 5pm Monday to Friday. To arrange an appointment :

Phone or text:   0409 628 551

Email:               info@dietitianservicesqld.com.au

How to book an  appointment at one of the rooms?

Feel free to call the clinics to book the appointments or call me on 0409 628 551.

Stay safe, look after your physical and mental health and take care, Cathie Lowe.

COVID-19 and Dietitian Services Qld update

Good afternoon,

I hope everyone is staying safe, well and coping with the anxieties and stress that come from having to work or not having work.  As you would all be aware the government and health authorities are encouraging people that are still working to work from home if possible and encouraging people over 70 to self isolate and anyone with health problems over 65 to self isolate as well.

The physical distancing measures are one of the most important measures that can be used at the moment until a vaccine or treatments can be discovered that reduce the spread of COVID-19.  Meetings of more than 2 people are banned in outdoor and indoor settings except the health sector.   As a Dietitian, I can provide a quality dietetic service over the phone or via videoconferencing (eg Zoom, Skype, FaceTime) to comply with helping keep people at home (including me)  to help reduce the spread and ‘flatten the curve’.  (Also, I would hate to unknowingly pass on corona virus to anyone.)

So come and join me in the world that the young generation have always known – the virtual world!  The benefits will be the ability to walk to your pantry or fridge and show me food labels, more flexibility with booking in appointments with me, being able to wear your pjs (if you want to) for the consult and I get to meet some of your family and pets!  The downside includes trying new technology for the first time, but it gets easier the more you try.  I have been using Zoom with clients and can send details on how to download it to your computer or smart phone – most clients have found it easy to use and then go on to use it to maintain other social circles (eg family, church groups, craft groups).

Medicare clients

Existing clients that haven’t used up their approved Dietitian consultations, can swap straight over to Telehealth and the consult is free as it will be fully bulk billed.

New clients provided with an Enhanced Primary Care Program Referral form for Individual Allied Health Services under Medicare from your Doctor – need to send a photo, or fax or email the referral and then the consult is free (fully bulk billed).

Gold Card Veterans

The Department of Veterans’ Affairs have approved Telehealth, I am just waiting for them to send through details of how they want the system to work.

Clients with Private Health Funds

Check with your individual health fund to confirm that they will give you a rebate for a telephone or videoconferencing consultation.  Usual fees apply for consultations $120 (or $110 pensioner) for initial consults and $65 (or $60 for pensioners) for review consults. Rebates from the funds vary.

NDIS

Has always supported Telehealth consultations.  If you are not confident we can talk on the telephone or type on your favourite messaging service.  Ask your support workers or plan managers for help if you would like support to set up Telehealth options with me.  It is possible to set up Auslan interpreters via Zoom as a group telehealth option.

Stuck at Home and Getting Bored?  You might be eligible for the My Health for Life Program

The My Health for Life Program is a group program (over Zoom) that is a free Qld Health funded program for people over 45 (or women that have had gestational diabetes in the past, or indigenous Australians over 18) that would like to make lifestyle changes (healthy eating, more exercise, less smoking, less alcohol, coping better, reducing waistlines) where participants set their own goals but get the support from the group.  If you would like to find out if you are eligible send me an email or give me a call and I can do a quick survey to find out.  The program is for 1 hour each week  for 9 weeks with a final follow up 3 months later.

How to book an appointment?

Appointment times are generally between 8am to 5pm Monday to Friday but I’m open to providing evening appointments if needed.

To arrange an appointment:

Phone: 0409 628 551

Text: 0409 628 551

let me know days and times that would suit you, I’ll text back 3 options

Email: info@dietitianservicesqld.com.au

let me know days and times that would suit you, email through any referrals

Stay safe and take care,  Cathie Lowe.